Real Problems. Real Solutions. Real Results.

The Challenge

A growing e-commerce brand with 45 employees was losing significant time to information silos. Team members spent an average of 4–5 hours per week searching for documents, asking colleagues for help, and re-creating information that already existed somewhere in their shared drives.

The Solution

We implemented the 'Internal Genius' — an AI-powered knowledge base connected to their Google Drive, Slack, and email archives. The system indexed over 3,000 documents and was deployed to the entire team in 4 weeks.

The Results

The Challenge

A boutique law firm with 12 staff was overwhelmed by repetitive client inquiries. Their front desk was spending 15+ hours per week answering the same questions about consultation fees, areas of practice, and appointment availability — time that could be spent on billable work.

The Solution

We deployed a '24/7 Service Rep' chatbot on their website, trained on their FAQ documents, service descriptions, and pricing guides. The chatbot was integrated with their booking calendar to allow clients to schedule consultations directly.

The Results

The Challenge

A 20-person digital marketing agency was struggling with meeting accountability. Action items from client calls were being lost, project timelines were slipping, and team members were spending 3–4 hours per week manually writing meeting summaries.

The Solution

We implemented the 'Meeting Automator' — an AI meeting assistant that automatically joined all Zoom and Google Meet calls, transcribed the conversations, and delivered a clean summary with action items to all attendees within 5 minutes of the meeting ending.

The Results

The Challenge

After a successful 'Internal Genius' pilot, a regional property management company with 80 staff wanted to scale AI across their entire operation. They needed to integrate their CRM, property management software, and email archives into a unified intelligence platform.

The Solution

We executed a full Phase 2 implementation, expanding the knowledge base to all 80 employees, integrating with their CRM and property management system, and establishing a comprehensive AI Governance Charter. We also deployed a client-facing chatbot for tenant inquiries.

The Results

The Challenge

A non-profit organisation with 30 staff was hearing a lot about AI but had no idea where to start. They were concerned about cost, data privacy, and whether their team had the capacity to adopt new technology.

The Solution

We conducted a comprehensive AI Opportunity Assessment, including a 2-hour discovery workshop, an AI Readiness Scorecard, and a prioritised roadmap of 3 high-impact, low-risk AI initiatives tailored to their budget and team capacity.

The Results